Mystery "Shopper"
Services
As an owner, manager or executive, you can't be everywhere at once.
Have you ever asked yourself: How do the employees act when I'm not around? Do they answer the phone courteous and respectful? Are they knowledgement? Trustworthy? Honest? Are they performing their duties diligently and accurately? Is the inventory accurate and stocked neatly?
And this is just SOME of the things you may think about. Let us help you by acting as a client, a new customer with questions, etc.
If local, we will visit the store or business and provide you with a report.
The report will consist of areas in which you provide us questions, concerns, scenarios to act out. In addition to a written report, additionally we may be able to provide a video or voice recording of the transaction/scenario.